Backorder Policy

If you place an order for a back-ordered product, we will charge your payment method at the time of purchase. This ensures efficient management of the fulfillment process and secures your place in line for the product.

Please note:

1. Payment Information: Prompt processing of payments helps us avoid delays caused by outdated or incorrect payment details.
2. Fraud Prevention: Charging at the time of purchase helps prevent fraudulent orders and ensures the security of your financial information.
3. Cost Management: This policy helps us manage costs and keep prices lower for you by avoiding unnecessary delays and cancellations.

While Waiting:

If you inadvertently placed a back-order or wish to make changes, you can:

1. Modify Your Order: Review other products on our site. Place a new order and contact us immediately to refund your original order.
2. Cancel Your Order: If your order has not shipped, we can cancel and refund it after confirming with the manufacturer. Email your cancellation request to support@blisswheels.com. Refunds for canceled back-orders will be processed within 3 business days after the cancellation request is confirmed.

If your order has already shipped and you still wish to return it, please refer to our standard Return & Refund Policy for the return process and note that restocking fees may apply.

Unless we receive written instructions from you to modify or cancel your order before it ships, we will assume you wish to keep the order active. We will work diligently with the manufacturer to fulfill your order as soon as possible and provide updates on shipping and tracking information.

Important Note:

All estimated times of arrival (ETA) are subject to change. As an authorized dealer, we do not control the timelines for product availability.

Thank you for your patience and understanding with any back-order you place with us.