At Bliss Wheels, we are committed to providing fast, transparent, and reliable shipping services. Below is an overview of our shipping timelines and costs, followed by detailed policies to guide you through order processing, delivery, cancellations, and returns.
Shipping Overview
-
Order Cut-Off Time: 5:00 PM Eastern Time (ET).
-
Handling Time (Processing): 1–3 business days (Monday–Friday).
-
Transit Time: 2–7 days (Monday–Sunday).
-
Total Delivery Time: 3–10 business days, depending on your location.
-
Shipping Locations: We currently ship within the United States, specifically to the lower 48 states. We do not ship to Alaska, Hawaii, or U.S. territories.
Shipping Methods:
- Most orders are shipped via UPS or FedEx, ensuring fast and reliable delivery.
- Larger or bulk orders may be shipped through freight services to accommodate size and weight requirements.
Shipping Costs:
-
Free Shipping for orders $99 and over.
-
Flat-Rate Shipping of $6.95 for orders under $99.
Order Processing & Confirmation
- Orders can be placed at any time, and you’ll receive a confirmation email immediately.
- Processing begins:
-
Same Day: For orders placed before 5:00 PM ET on business days.
-
Next Business Day: For orders placed after 5:00 PM ET, or on weekends or holidays.
- Processing is completed within 1–3 business days for in-stock items.
- If there are backorder delays during peak demand, customers will be notified promptly with options to keep the order or cancel it for a full refund.
- Tracking information will be emailed within 24 hours of shipment.
- If you don’t receive tracking details within 4 business days, please contact us at info@blisswheels.com
Shipping & Delivery
-
Delivery Days: Orders can be delivered any day of the week, including weekends.
-
Shipping Days: Orders are shipped on business days only (Monday–Friday).
- Delivery times range from 2–7 days after shipment.
- Some shipments may require a signature upon delivery. If applicable, we will notify you in advance.
- Please inspect your items for any visible damage upon arrival and report any issues immediately.
Cancellations
- Orders can be canceled prior to shipment at no cost.
- Once shipped, cancellations will be treated as returns under our 30-day return policy.
- To cancel an order, contact us as soon as possible to avoid return shipping fees or restocking charges.
Returns & Refunds
We want you to be satisfied with your purchase. If you need to return an item, we make the process simple.
• Damaged or Defective Items: Report any issues within 7 days of delivery to qualify for a full refund or replacement, free of charge.
• Non-Damaged Returns: Returns for other reasons must be initiated within 30 days of receipt. A 10% restocking fee may apply depending on the supplier or brand.
Return Conditions:
To be eligible for a return, the item must be in its original condition, unused, with tags attached, in the original packaging, and you’ll need the receipt or proof of purchase.
To start a return, email us at info@blisswheels.com with your order number and details. Once approved, we’ll provide a return label and further instructions.
For additional details, please refer to our Return & Refund Policy.
Flat-Rate Shipping for Orders Under $99
- Orders under $99 incur a flat shipping fee of $6.95.
Customer Responsibility
We are not responsible for ensuring the product complies with local regulations. Please verify that the item meets your local codes before purchasing.
Store Hours: Monday to Friday - 9:00 AM to 5:00 PM ET
Phone: +1 (855) 472-5477
Email: info@blisswheels.com
Contact Form: Contact Us
Business Address: 8 The Green STE A
Dover, DE 19901
United States
