Being an Authorized Dealer means we’re officially licensed to sell and support the brands we offer. It’s just a way of saying we’re a trusted retailer, so you get genuine products and reliable customer service from us.

Our headquarters are in Massachusetts, and we have warehouses across the country. This allows us to offer fast and free shipping, ensuring your orders arrive quickly and in top condition.

A backorder occurs when a product is temporarily out of stock but still available for purchase. If this happens, you can choose to wait for the item to become available, request a refund, or exchange it for another product, as outlined in our Backorder Policy.

Our store is open Monday to Friday, 9am to 5pm ET. While we're not entirely available on weekends, you can still reach us via live chat or email, and we'll get back to you as quickly as possible.

After placing an order with Bliss Wheels, your order will typically be processed and shipped within 1-3 business days, with delivery taking an additional 2-7 days. For specific lead times, please refer to the product page, and contact us for an estimated arrival date.

We collaborate with trusted vendors and manufacturers across the U.S., ensuring our products are shipped efficiently from various locations nationwide. At this time, we deliver exclusively to the lower 48 states.

Once your order has shipped, you'll receive an email with a tracking link. If you haven't received tracking details within 4 business days after placing your order, please contact us.

If your order is shipped via freight, the carrier will call you a day or two before delivery. For standard shipments like UPS, you'll receive tracking updates via email.

Currently, our shipping is limited to the lower 48 states, but we are actively exploring options to expand our delivery reach.

Yes, we offer a 30-day return policy. For clarity, to qualify for a return, the product must be unused, in its original packaging, and include the receipt. Please note that processing times for returns may vary depending on the brand, as we are an authorized retailer. For full details, please refer to our Return & Refund Policy.

If your product is damaged upon arrival, please report it within 7 days to qualify for a return, replacement, or refund. You can reach out via our contact page or by phone. If the damage is not reported within this timeframe, we won’t be able to process a return, replacement, or refund. For more details, please refer to our Return & Refund Policy.