Being an Authorized Dealer means we’re officially licensed to sell and support the brands we offer. It’s just a way of saying we’re a trusted retailer, so you get genuine products and reliable customer service from us.

A backorder occurs when a product is temporarily out of stock but still available for purchase. If this happens, you can choose to wait for the item to become available, request a refund, or exchange it for another product, as outlined in our Backorder Policy.

Our store is open Monday to Friday, 9:00 AM to 5:00 PM ET. While we're not entirely available on weekends, you can still reach us via live chat or email, and we'll get back to you as quickly as possible.

After placing an order with Bliss Wheels, it typically takes 1-3 business days for your order to process and ship. Delivery then takes an additional 2-7 days.

We collaborate with trusted vendors and manufacturers across the United States, ensuring our products are shipped efficiently from various locations nationwide. At this time, we deliver exclusively to the lower 48 states.

Once your order has shipped, tracking information will be emailed to you within 24 hours. If you don’t receive your tracking details within 4 business days, please contact us at info@blisswheels.com

If your order is shipped via freight, the carrier will call you a day or two before delivery. For standard shipments like UPS, you'll receive tracking updates via email.

Currently, our shipping is limited to the lower 48 states, but we are actively exploring options to expand our delivery reach.

Yes, we offer a 30-day return policy. To qualify for a return, the product must be in its original condition, unused, with tags attached, in the original packaging, and you’ll need the receipt or proof of purchase. Please note that processing times for returns may vary depending on the brand, as we are an authorized retailer. For full details, please refer to our Return & Refund Policy.

If your product is damaged upon arrival, please report it within 7 days to qualify for a return, replacement, or refund. If the damage is not reported within this timeframe, we won’t be able to process a return, replacement, or refund. For more details, please refer to our Return & Refund Policy.